ZERCRM for service businesses
Early Access · built for real work

Run your service business.
Not spreadsheets.

Orders, customers, devices, inventory, sales, money and your team — in one fast CRM where everyone sees exactly what they need.

  • One complete history for every order
  • Role-based employee access
  • VAT, documents and finance
Consultations and questions fixlablv@gmail.com +371 26982943 WhatsApp
zer.lv / orders System online
WorkspaceOrders
Active24+3 today
Urgent8under control
Waiting for payment975 €4 orders
OrderStatusClientTotal
A2084MacBook ProIn progressAnna185 €
A2083iPhone 15DiagnosticsJānis75 €
A2082Lenovo ThinkPadDoneMarkus240 €
Revenue today1 420 €all payments in one place
✓
Inventory synchronisedstock levels updated

One system instead of disconnected tools

OrdersClientsWarehouseFinanceTeam
Capabilities

Everything important is already inside.

ZER connects daily service work with numbers, documents and control. No jumping between spreadsheets, chats and paperwork.

01

Orders without chaos

Statuses, diagnostics, work, products, comments, files, payments and change history in one order card.

ReceivedIn progressDonePaid
02

Customers and devices

Contacts, service history, serial numbers, IMEI and every related order are always at hand.

03

Inventory and sales

Receipts, write-offs, transfers, cost, barcodes and stock levels — with no blind spots.

04

Finance and VAT

Cash, bank, expenses, profit and 21% VAT are calculated and presented clearly.

05

Appointments and calendar

Plan workload, customer appointments and employee leave in a shared calendar.

06

Roles and control

Choose who can see finance, cost, profit, comments and other sensitive information.

How it works

From the first call to a complete view of the business.

Every action continues the last. The team moves faster while the owner sees the real state of the business.

1Receive the customer

Create an order, add the device and capture the job.

2Manage the work

Assign a technician and add work, parts and internal comments.

3Close and analyse

Accept payment, update inventory and get accurate financial figures.

Security by default

Your data stays yours.

Company data is logically separated. Employee access is role-based, sensitive files and backups are protected, and important actions are recorded.

Learn more about privacy →
01Role-based accessEach employee gets only the functions they need.
02Company isolationWorkspaces are separated from one another.
03Protected filesAttachments and backups are stored securely.
04Action historyKey operations can be reviewed.
ZER plans

Choose your scale. Order is already built in.

Every plan includes customers, devices, cost, profit and VAT. Only Core is limited to 150 new orders per month.

Prices are monthly before VAT. The total with VAT is shown on every card.

Practical guide

How to bring order to a service business

A clear operating system starts with one workflow, one complete order history and numbers connected to real work.

01

One source of truth

Keep the customer, device, work, parts, files, payments and changes in one order card.

02

A visible workflow

Define statuses and responsibility so the team always knows what happens next.

03

Connected stock and money

Link inventory movements, cost, profit, VAT and payments to the work that created them.

Read the service business systematization guide
FAQ

Questions about ZER

What is ZER?

ZER is a web-based B2B CRM that brings orders, customers, devices, inventory, sales, finance, documents and team access into one workspace.

Who is ZER designed for?

ZER is designed for repair shops, technical service providers and other service businesses that manage customer orders, equipment, parts, payments and employees.

What can be systematized in ZER?

A business can standardize order intake, statuses, assignments, work and parts, internal comments, files, customer history, warehouse movements, payments, VAT documents and management reporting.

Can employees have different access?

Yes. Roles determine which employees can see or change finance, cost, profit, comments, reports and other sensitive areas.

How do I start?

Submit the registration form. A manager reviews the application, and the subscription documents and further instructions are sent by email.

ZER Early Access

A better-run service business starts here.

Bring customers, orders, inventory, money and your team into one system.

Consultations and questions fixlablv@gmail.com +371 26982943 WhatsApp